Job # 1021mc
At Bloodworks Northwest we work every day at saving lives through research, innovation, education and excellence in blood, medical and laboratory services. We have proudly served donors and patients in partnership with our community for over 70 years. The mission of the Hospital Services Department is to provide exceptional customer service to internal and external clients through operational expertise, education, quality support and best practices in management and stewardship of the organization's inventory.
We are seeking a technician to receive and distribute orders for blood and blood components following detailed standard operating procedures. The technician must have strong communication skills to provide high quality customer service to hospitals and internal clients, and are also responsible for irradiating and labeling of blood components, documenting temperature storage alarms, and reviewing quality control documentation. This is a fast-paced, high-stress environment that requires extreme attention to detail and quality. We are highly scrutinized by regulatory organizations and need to adhere to proper documentation policies and strict standard operating procedures.
Three months of training will occur for 6 weeks during 1st shift hours, 5 weeks during 2nd shift hours, and 1 week during 3rd shifts hours to gain a complete understanding of the department operations before beginning the schedule. There are opportunities for growth within the Hospital Services Department and throughout the organization.
- Serve as primary customer service representative to multiple external and internal customers while processing orders for blood components
- Recommend component substitutions, while considering patient safety, to maximize utilization of overall blood inventory
- Arrange shipping logistics and transportation following appropriate regulatory guidelines
Two years of college education, or equivalent combination of education and experience.
In addition, at least one year of experience (each) in at least two of the following areas:
- One year experience in the blood banking industry
- One year experience in shipping, receiving and distribution
- One year experience in receiving telephone orders and providing customer service
This position is located at our Renton testing and operations facility.
This is a full-time, hourly, non-exempt position and the incumbent will work four 10-hour days: 2nd shift working at least one weekend day.
Because the department is open seven days per week, 24 hours a day, the incumbent in this department is required to be available for holiday and weekend coverage, and will eventually be expected to be available for off-hours on-call coverage.
Qualified applicants must submit an application and a resume that clearly demonstrates their qualifications for this position. A Bloodworks Northwest employment application is available at http://www.bloodworksnw.org/careers/index.asp. Completed applications may be submitted via the following:
Please indicate job number 1021mc on the subject line when submitting application/resume
Fax: (866) 286-8495
USPS: Human Resource Job #1021, Bloodworks Northwest, 921 Terry Avenue, Seattle, WA 98104-1239.
Help your career while helping others - join our lifesaving team!
Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at firstname.lastname@example.org or at 921 Terry Avenue, Seattle, WA 98104.
Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.