Donor QuickPass FAQ
Donor QuickPass™ allows you to begin the blood donation process from the comfort of your home or office, saving you time when you arrive to donate. We think you’ll find the process quick, easy, and efficient! Once you’ve reviewed the Frequently Asked Questions below regarding the process, complete your Donor QuickPass and save time while you save lives!
What is Donor QuickPass?
Bloodworks’ Donor QuickPass is a web-based computer assisted self interview program that allows blood donors like you to answer required health history questions independently, in a private setting at a time that’s convenient for you.
How does it work?
You can access Donor QuickPass from bloodworksnw.org/quickpass on the day of your donation. Using this web-based format—accessible from any computer, smartphone, or tablet with internet access—you are able to answer health history questions confidentially online, generate a bar-coded receipt that contains your hidden responses, and bring it with you to your donation appointment that we can scan from your mobile device. Easy!
How far in advance can I complete my Donor QuickPass?
Your health history questions can only be completed on the same day of your blood donation. Online interviews completed prior to 12:00 AM the day of donation will be invalid and you will have to repeat the interview at the time of your donation.
What are the benefits of using Donor QuickPass?
Because you will have already completed your required health history questions prior to your donation by using QuickPass, the donation eligibility screening process will potentially be shortened—reducing time away from work and personal commitments.
Does Donor QuickPass determine my eligibility to donate?
No, Donor QuickPass does not determine your eligibility to donate; that will be done at the time of your donation.
Is Donor QuickPass the same as a donation appointment?
A Donor QuickPass is not the same as an appointment to donate. If you would like to schedule an appointment for a blood drive, please schedule a donation online or call 800-398-7888.
What are the technical requirements and limitations?
Donor QuickPass has been shown to work with Internet Explorer, Google Chrome, Firefox and Safari.
Donor QuickPass is compatible with Windows and Mac OS X.
Donor QuickPass has been shown to work on Windows computers running Windows XP, Windows 7, Windows 8 and Windows 10.
Donor QuickPass requires Adobe Reader.
Donor QuickPass is supported on Android or Apple iOS mobile devices.
Upon completion of Donor QuickPass online, you can choose to email yourself a receipt and display on your mobile device at your appointment.
Bloodworks cannot provide technical support outside of our own network boundaries. We apologize for any inconvenience this may cause.
We appreciate your patience while we continue to expand our Donor QuickPass system. Bloodworks strives to provide the latest technology capabilities to our donors and are diligently continuing to improve upon our technical systems.
What if I can’t access Donor QuickPass from my work computer?
Bloodworks makes the Donor QuickPass available, securely through standard protocols, to all internet users. However, access to it may be restricted on some employers’ or service providers’ networks, for reasons of their own. If you have difficulty accessing or completing the Donor QuickPass, please contact the technical support team at your organization. Bloodworks cannot provide technical support outside of our own network boundaries.
Will I have to answer the questions again when I arrive to donate?
Typically not. A Bloodworks staff member will scan your Donor QuickPass donor receipt and review your responses. Depending on your donation type, you may have to answer a few additional questions.
Other instances where you may need to answer the questions again:
Your donor receipt is lost, or the bar code on the receipt cannot be read by the scanner.
Donor QuickPass is not completed on the same day as your blood donation.
If computer systems are down at the time of your donation.
What if I answer a question incorrectly?
You will have the opportunity to go back and correct your answers at any time during the online interview process by selecting the “Review Answers” button. If you have already completed the interview and printed or emailed yourself your Donor QuickPass donor receipt, you should notify a Bloodworks staff member during your in-person screening of your desire to change an answer.
What if I’m not sure how to answer a question?
Using Donor QuickPass, you can skip a question and review it with a Bloodworks staff at the time of your donation.
Am I required to answer all the questions online?
No. You will continue to have the option to complete your health history interview one-to-one with a Bloodworks staff at the time of your donation.
Does Donor QuickPass ask different questions than a typical health history?
No. All blood donors are asked the same required health history questions—regardless of the format used to answer them.
What if I lose my barcode receipt?
Please print, save, or email your barcode receipt to yourself. If you lose your barcode receipt you will need to complete a new health history questionnaire, either online or at the donation site.
Why do I have to answer questions every time I donate?
All donors complete a new health history interview before each donation as a safety measure for both the recipient and the donor.
